Where the work slows down for technology companies
The chain, then the three workflows an agent takes on first. Your team reviews and approves; Soren does the collecting, matching, routing, and tracking.
Fig. 01Systems the agent works across
Figures are illustrative.
01 / 04The chain
Overview
Starts at employee intake, where the work enters.
Runs access approval inside the systems you already use.
Ends at account setup, where your team signs off.
Connected to the HRIS, identity and SSO, ticketing, and procurement.
Your teamEvery decision stays with your people; the agent does the handling in between.
Fig. 01Systems the agent works across
02 / 04Workflow
Employee onboarding & offboarding
Coordinate onboarding checklists and collect required information
Route equipment and account requests
Track access removal and asset returns at offboarding
Your teamPeople ops confirms each start and exit
Fig. 02Onboarding tasks by stage
03 / 04Workflow
IT request administration
Categorize service requests and collect required details
Route approvals to system owners
Carry out approved account and access changes
Maintain a record of each action
Your teamSystem owners approve every access change
Fig. 03Requests categorized and routed to system owners
